Years Of Experience
Projects Completed
Portfolio Growth Achieved
My Skill Set
Managing institutional and SME client relationships while driving portfolio expansion through tailored banking solutions and proactive engagement strategies.
Analyzing cash flow, business performance, and financial data using Excel tools to support informed banking decisions and optimize profitability.
Ensuring adherence to AML, KYC, and regulatory standards while mitigating financial risks and strengthening secure client onboarding processes.
Why Choose Me
Projects
• Increased mobile platform adoption by 20% through upselling digital solutions, improving transaction efficiency and enhancing customer service experience.
• Reduced complaint recurrence by 30% by resolving service issues through rapid diagnosis and effective coordination with cross-functional teams.
• Trained 10+ staff on POS operations and compliance standards, reducing onboarding time by 25% while ensuring operational accuracy.
• Improved peak-hour throughput by 15% using strategic floor coordination and real-time resource allocation to maintain service benchmarks.
• Executed high-volume payment processing and inventory audits, ensuring zero discrepancies and maintaining accuracy in financial reporting processes.
• Achieved Best Performance Award by acquiring 70+ institutional payment gateway integrations, exceeding revenue targets and expanding commercial banking portfolio.
• Increased portfolio value 10x by managing Tier-1 client relationships, executing strategic negotiations, and strengthening long-term client retention.
• Improved AML/KYC compliance efficiency by 30% through implementing structured verification frameworks, accelerating onboarding and reducing risk exposure.
• Resolved 100% high-priority transaction failures within 20 minutes, ensuring seamless operations and maintaining strong client trust.
• Developed Excel-based dashboards to identify cross-selling opportunities, prioritizing high-growth SME clients to optimize asset allocation strategies.
DEGREE & CERTIFICATIONS
CSI Canada
Ontario